How to program adix record phone features
In order to program the device for travel please send your request 10 days prior to your travel date; send your request to junea sandiego. University of San Diego Telecommunications requires knowing the start and end dates for travel and the countries to which you will be traveling.
What type of device is needed: cell phone, iPad, data card. Skip to Main Content. Home More. Expand search. Search Search. Article Specifics Article Number. Telephone FAQs. Make sure that the Telephone ext field matches the actual extension number.
Make sure that the Set message-waiting light field is set to Yes. Record a personal greeting and a name for both mailboxes and verify that the recordings are present. Verify that message center mailbox exists. If not, create message center mailbox as shown in Appendix A. Verify that call processor mailboxes , , and exist. If not, create these call processor mailboxes as shown in Appendix A.
If needed, record an announcement for call processor mailboxes , , and Refer to Appendix A for sample announcements. At the Line Configuration screen, verify that only one port has been designated for MWI callouts, preferably the last available port. At the Answer Mode Configuration screen, verify that call processor has been designated as the answer mode for all lines.
If any call fails the following tests, refer to Troubleshooting the Integration, later in this document. Should you experience any problems with this test, use the digit grabber to monitor the call into CallXpress. This procedure allows you to hear and see the DTMF digits that the telephone system sends to CallXpress, helping you to diagnose the problem and make the appropriate changes. Place a call to CallXpress from the second test station and do the following: a.
Log on to the second test subscriber mailbox and record a message to send to the first test mailbox. Press 5 to send the message. Log off and hang up. Observe the CallXpress Default screen. Check the test station to confirm that the MWI has been set. From the first test station, call CallXpress. After CallXpress answers, enter your security code and listen to the test message.
Save or discard the message as desired. Check the test station to confirm that the MWI has been cancelled. Direct Subscriber Logon Test Follow these steps to test the direct subscriber logon.
Again, if problems occur while performing this test, use the digit grabber to monitor another test call and help determine where the problem lies. Verify that the telephone system is programmed appropriately. From the test station, place a call to the pilot number of CallXpress and do the following: a.
Call Forward on Ring-No-Answer 2. From another test station that has a subscriber mailbox in CallXpress, place an internal call to the forwarded station. After the designated number of rings at the station, the call should forward to CallXpress. After CallXpress answers the call, you should immediately hear the personal greeting of the called station.
After the personal greeting ends, leave the subscriber a short message, then hang up just like a non-subscriber would do. Again, the call should forward to CallXpress and to the personal greeting of the called station. If Used, Call Forward on Busy 6. Make the station busy and place an internal call to the busy station. The call should immediately forward to CallXpress.
You should hear the personal greeting of the called station. Log off CallXpress at the personal greeting and hang up. Repeat Steps 7 through 8, but call into CallXpress using an outside line. This concludes the integration test procedures. Be sure to remove any mailboxes that were created for the sole purpose of running the integration tests.
Also, verify that any configuration parameters changed for testing purposes have been changed back to realistic, working values. To make sure that CallXpress responds appropriately to the information it receives from the telephone system, see Viewing Inband Packets with a Digit Grabber for details. Refer to Table 3 for information about the packets sent. Unless you absolutely need them, disable trunk packet in class 04, item 71, element 14 [ The accompanying CallXpress3 Standard Database diskette contains databases for 2-, 3-, and 4-digit mailbox configurations.
The diskette also includes pre-recorded announcements for the mailboxes so the application can be used immediately. Installing the Standard Application This section explains how to install the CallXpress3 standard application. Installation of the standard application from diskette is to be performed only on new CallXpress systems with both voice mail and automated attendant. To convert an existing application to the application described in this appendix, change the existing mailboxes individually as needed; refer to Application Mailboxes, later in this appendix for mailbox information.
Before installing the standard database diskette, you must first have completed the tasks described in Configuring CallXpress. Then, follow the steps on the next page to install the standard application. Do not install the CallXpress3 Standard Database diskette on a system with an existing application, or you will overwrite and destroy the databases and all existing voice files names, announcements, and personal greetings on the system. Therefore, no expressed or implied warranty is made against fraud.
Only a complete program which includes but may not be limited to inspection of telephone call billing, use of call detail recorders and other such devices, systematic monitoring of all telephone call activity, and implementing corrective measures can minimize the possibility of fraud. Consult with your Authorized Iwatsu America Distributor for further details or assistance in the event you are experiencing unauthorized toll calls.
All brand names and product names used in this manual are trademarks of their respective companies. All rights reserved. Software Version 1. No part of this manual or accompanying software may be reproduced, in any form or any means, without the permission of Iwatsu America, Inc. In some cases, available feature operations may differ from those listed in this manual, depending on the hardware, software and programmed functions in your ADIX-VS system.
When callers first reach your mailbox, they will hear your Active Greeting. To record your mailbox greeting, you must first access your mailbox. Press 2 to access the Mailbox Management Menu.
Select 2 to record a new greeting. Enter the greeting to record, the Active Greeting.
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