Services.exe error when installing printer

Please contact your system administrator. If you use the Add Printer Wizard to try to install the printer on a Windows Server based client, you receive the following error message when you click Finish to complete the printer installation:. Unable to Install Printer. The printer driver is not compatible with a policy enabled on your computer that blocks Windows NT 4. If you want to use this driver, contact your system administrator about disabling this policy.

This issue occurs if the printer driver that is installed on the print server is a third-party printer driver. You can't install a shared network printer that has a third-party printer driver locally on a Windows XP SP1-based computer if you're a regular user or a member of the Power Users group.

In Windows Server , you can't install a shared network printer locally if the printer driver that is installed on the print server uses third-party kernel-mode printer drivers. A policy setting in Windows Server prevents users from installing printers that use third-party kernel-mode print drivers. To resolve this issue, modify the Group Policy settings for the Group Policy object GPO that has printer policies defined for the domain users on the domain controller.

To do this, use one of the following methods. Make sure that the output of the NsLookup command contains the correct fully qualified domain name FQDN of the print server. If it is incorrect, you must contact the network administrator to resolve the DNS issue. This section, method, or task contains steps that tell you how to modify the registry.

However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. Below is the error. The server for "printer name" priner does not have the correct printer driver installed. If you want to search for the proper driver, click OK. Otherwise, click Cancel and contact your network adminsitrator or original equipment manufacturer for the correct printer driver. Not quite what I meant.

When you install printers that are on a print server like that, you're attempting to load the drivers that the print server has listed as available for your OS. What I suspect is happening is that in step 4, the print server installed print drivers from the network and is somehow directing your client to that network location.

If you reinstall the print drivers as I said in the previous post at the print server level, you might resolve the issue entirely. Confirm that the print server has the right drivers installed, and more importantly, those drivers aren't being pulled from a network location on install that may not be available. I had to deal with that previously - the previous tech loaded up a print server with drivers that pulled form a network share that later was removed due to system failure.

Go to the print server, and open the printer control panel. Thanks for the information. All the computers are running XP SP 3 and the server is a server. This has worked for months and it is hit or miss. Sometimes it'll work fine, sometimes i'll get the error and I just keep retrying until it goes through. Now I access the printers by double clicking a shortcut that is linked to the printer share on the server hosting the printers.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help.

Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped.